How do I contact Technical Support?

PSI offers technical support services via email and domestic, toll-free telephone, in English, for clients and our clients’ candidates (test takers).

  • Telephone: 877.449.8378
  • Email:
  • Hours:
    • Monday through Friday:  7 am – 10 pm (Eastern)
    • Saturday and Sunday:  8 am – 5 pm (Eastern)
    • Exclusion:  Major U.S. holidays

So that we may further refine our systems, every support team interaction is logged into our tracking system, allowing us to identify common issues.