How do I contact Technical Support?

PSI offers technical support services via email and domestic, toll-free telephone, in English, for clients and our clients’ candidates (test takers).

• Telephone: 877.449.8378
• Email: tech_support@psionline.com
• Hours:
  • Monday through Friday:  7 am – 10 pm (Eastern)
  • Saturday and Sunday:  8 am – 5 pm (Eastern)
  • Exclusion:  Major U.S. holidays

So that we may further refine our systems, every support team interaction is logged into our tracking system, allowing us to identify common issues.